Experienced Product Manager and UX leader with 23+ years in IT, including 16+ years driving UX strategy, customer experience, and cross-functional team leadership, and 8+ years managing product roadmaps, stakeholder alignment, and go-to-market strategy.
Led product strategy and go-to-market execution across 90+ product launches, from initial market introduction and customer onboarding through to first engagement and ongoing adoption. Established a clear product vision and roadmap, empowering a multi-discipline team of 20+ to deliver end-to-end product experiences focused on customer acquisition, engagement, and revenue growth across all platforms.
Analyzed Customer feedback on product usability, referral statistics and internal data. Recommended and facilitated changes in the current implementation process, working with product management team to accomplish company's goals. Proven design leadership and team-building skills with solid people, personalities, process, and idea management experience. Planning and conducting necessary user research to support design decisions. Organized, simplified product features.
Architected user flow and designed UI for various In-house products like DGVox, CAPTVS etc. Analyzed client’s feedback on product usability, referral statistics and internal data. Recommended and facilitated changes in the current development process resulted in improvement in product development and customer satisfaction. Organized, simplified product features.
Analyzed Customer feedback on product usability, referral statistics and internal data. Recommended and facilitated changes in the current implementation process, working with product management team to accomplish company's goals. Proven design leadership and team-building skills with solid people, personalities, process, and idea management experience. Planning and conducting necessary user research to support design decisions. Organized, simplified product features.
4B, Skyline, Kochi, Kerala, India
(+91)996-199-3376